Communcation Skills

This is a series of blogs about improving communication skills.
Getting a job in Business Process Outsourcing (BPO) enterprises..

Sunday, August 15, 2010

A Level Up Opportunity - Shared Knowledge

Hi again...

In my previous blog, I ended with
My goal as a TRAINER or a COACH is to become 'PROGRESSIVELY UNNECESSARY'

Teaching Fishing
A very common saying is 'When you see a hungry person, do not give him fish, teach him how to fish instead'. This is one of my guiding principles in training and coaching.In the case of a hungry person, providing food is a temporay relief and will only make the person more dependent on the provider. Using hunger as a motivation, one can easily help a hungry person learn HOW TO ACQUIRE food for himself making you, the provider,  'progressively unnecessary'.


Always Being the Boss
The second principle that guides me is another, not too common, saying which goes 'The person who knows how will always have work but the person who knows why will always be the boss'. In many cases, there are  there is no 'one correct' way to get something done. Training a person a way of doing something, without bothering to explain why it is done in that way  will significantly limit the person's ability to get things done. Providing the learner fundamental principles allow deeper insights which enable a more informed decision-making process to get things done.

Ability to Giveaway
This final principle not only guides but drives me to train and coach. It is the root of my passion. In middle-eastern cultures, 'A man is measured not by the wealth he possesses but by his ability to give-away and share the wealth in his possession', the same be said about knowledge. It is only through the process of giving-away and sharing knowledge that learning can happen. The knowledge possessed by  trainer or coach can only begin having value when it given-away and shared.

Sharing knowledge is a way to being progressively unnecessary....






Wednesday, August 4, 2010

BPO - A Level-up Opportunity

Hi, thank you  for spending some time reading this blog. I will try my best to make it worthwhile for you...

I mean to make this beneficial for you.. If you are a college student or a young professional aspiring to be successful then this is for. I you are a teacher who has difficulty making your students understand  or a supervisor often misunderstood by your co-workers, this may help you expand your options. Now. if you are aspiring to get employed by a call center, this is a must read!

I am a trainor and coach, a good one at that. This is how I will help you as I have helped others. But in order for me to help you, I need you to keep an open-mind. I need you to believe that change should come from within you. I am merely here to guide you. That is what coaching is about. You first must have the will to win and succeed.

I will start by telling why I am starting this web log (blog). I communicate with most of my friends using networking site (Facebook, LinkedIn, Tagged, etc.). It's fun and it helps me and my friends to keep in touch but at the end of the day, it's just that. What if every time I get connected, I learn something new, gain a new insight or get a step closer to becoming what I want to be?

I have a skill which I will share with you... Its the ability to express myself well. I am able to discuss very difficult subjects and make it comprehensible to my readers and listeners. This skill helped me become an excellent trainor and coach. This same skill helped me manage very big projects. Its an important skill...


My goal as a TRAINOR or a COACH is to become 'PROGRESSIVELY UNNECESSARY'. If you think you need to express yourself well, follow this blog and become one of the Enablers.

See ya.....